HELP CENTER

 
Your Kunduz account and memberships will be identified to your phone number. You will receive a confirmation code on your phone in order to log in to your account. That is why we need your phone number.
There are two types of membership’s you can opt for. 1. Monthly – Will last for 30 days and will auto renew till you tell us to stop your subcription 2. Annually – Will last for 11 months till 3oth of June of next calendar year,
When your package is expired, you can still access the solutions of the questions you have asked before, whenever you want.
You can go the Usage Statistics on Settings to see the expiration date of your package.
We have packages valid till 31st of May until now but soon we will have subscription packages which are automatically renewed each month. We state this explicitly both when you purchase the package and on our User Licence Agreement. If you do not want your membership package to be renewed, you can inform us of your request via the Support section.
You can go to Usage Statistics on Settings to see the remaining number of questions you can ask.
You can go to Profile Information on Settings to change membership information such as e-mail address, date of birth, and grade.
CONTACT US
805 La Para Avenue, Palo Alto, CA, 94306 United States