Chapter 07 Aplia Assignment 4 Denying a claim Refusing

Last updated: 3/22/2023

Chapter 07 Aplia Assignment 4 Denying a claim Refusing claims and denying credit can be challenging Even though you are denying the customer s request maintaining goodwill and building company loyalty is still Important Companies must write letters to customers to deny claims and credit requests In credit and claim denials a large portion of the message should be dedicated to O The reason behind the decision O Appeasing customers with platitudes O Stating the denial in no uncertain terms Read the claim denial opening and then answer the question To customer home net From Subject Your claim is denied onlinecustomerservice shop com I am sorry but we cannot provide the adjustment you requested on March 15 You made a mistake reading the return policy Below you will find a list of why our return policy makes it impossible to accept your claim