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FAQ

You can cancel or manage your subscription at any time on your phone (Settings > Your Apple Account Name > Subscriptions) or through the App Store. If you have not used your plan (meaning you haven’t submitted any questions) within 14 days of purchasing your plan you can request a refund. Please send refund requests via email to support@kunduz.com and include the phone number associated with your Kunduz account. 
So, we don’t need emails or passwords! We want Kunduz to be easy to use. Your Kunduz account and subscription plan is based off of your phone number. To create an account or login, just enter your phone number. You will receive a confirmation code on your phone in order to login.
Our subscription plan is monthly, meaning it will last for 30 days from the date you purchased the plan. Your subscription will renew automatically every month unless you cancel it. You can check your subscription’s start and end date in the app (Profile > Plan Details).
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