Question:

Call centers typically have high turnover The director of

Last updated: 7/22/2023

Call centers typically have high turnover The director of

Call centers typically have high turnover The director of human resources for a large bank has compiled data on about 70 former employees at one of the bank s call centers The accompanying table shows this data In writing an article about call center working conditions a reporter has claimed that the average tenure is no more than two years Formulate and test a hypothesis using these data to determine if this claim can be disputed Use a level of significance of 0 05 Click the icon to view the call center data Is there sufficient evidence at the 0 05 level of significance that the average tenure is no more than two years Determine the null hypothesis Ho and the alternative hypothesis H Ho H 2 H H 2 Type whole numbers Compute the test statistic Round to two decimal places as needed 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 A Gender 0 1 0 0 0 0 0 1 1 1 0 0 0 1 1 0 1 1 1 0 0 0 0 0 1 1 1 B Length of years 7 03 3 48 2 07 1 78 4 43 3 28 3 05 0 47 0 59 3 12 2 94 2 15 4 01 3 52 2 47 2 14 3 27 1 08 1 77 1 94 2 89 3 03 2 54 1 82 2 87 2 21 1 44 C D 1 1 1 0 1 1 1 0 0 0 1 1 1 0 0 1 0 1 1 0 0 0 1 0 1 1 1 E 2 53 1 41 1 08 0 98 0 64 1 31 2 13 2 28 2 06 2 14 2 11 2 16 2 04 1 71 2 11 1 73 2 13 2 13 0 36 1 95 1 02 1 27 1 04 1 64 1 76 1 71 1 27 F G 0 0 1 1 1 0 0 1 0 0 TOOOOO 1 0 0 0 0 0 H 1 47 1 29 1 46 1 88 1 15 1 16 1 04 0 95 1 25 0 79 0 87 0 99 0 74 0 31 0 34 0 56