Periodically customers of a financial services company are

Last updated: 12/5/2023

Periodically customers of a financial services company are asked to evaluate the company s financial consultants and services Higher ratings on the client satisfaction survey indicate better service with 7 the maximum service rating Independent samples of service ratings for two financial consultants are summarized here Consultant A has 10 years of experience whereas consultant B has 1 year of experience Use a 0 05 and test to see whether the consultant with more experience has the higher population mean service rating Consultant A n 16 X 6 84 S 0 64 Hoi Ky ky 0 H i Hy H250 o H i Hy t2 0 H i HyH2 0 o Hoi H H2 0 H i Hy Hy 0 o Hoi Hi H250 Ha Hy Hy 0 H i thi H250 H i H H2 0 Consultant B a State the null and alternative hypotheses n 10 x2 6 28 d What is your conclusion 2 0 75 b Compute the value of the test statistic Round your answer to three decimal places 1 651 X c What is the p value Round your answer to four decimal places p value 0 0655 X