Remember that bad news statements are most effective when

Last updated: 3/22/2023

Remember that bad news statements are most effective when they are appropriately placed within the message make use of passive voice an positive language and imply the refusal Which of these is the most effective bad news statement Your credit request has been denied We accept credit request from those with a credit score of 680 or higher We are denying your request for credit because your credit score is low Read the scenario about delivering bad news and then answer the corresponding question Barbara has prepared a claim denial She has used an inductive outline and presented logical reasons before the refusal In the closing of the message Barbara restates the refusal What advice would you give Barbara as she revises the closing of this message Check all that apply Determine what the main point of the message is