Question:

The representative is very insistent almost belligerent

Last updated: 3/30/2023

The representative is very insistent almost belligerent

The representative is very insistent almost belligerent about seeing the physician immediately even though she did not have an appointment to see him In fact the visit was totally unexpected as the representative had just been in two weeks ago Last time the representative was in she gave Dr Henderson a variety of readily usable and dispensable medications She has more of the same today injectable cortisone with Novocain muscle relaxants NSAIDs and even some Tylenol with codeine Usually Dr Henderson is quite receptive to receiving these samples as they help ease the financial burden on his patients for whom he uses or to whom he dispenses the samples The office is in fact running quite low on these particular medications because of Dr Henderson s heavy patient load What is your response to the sales representative 3pts Should a representative ever take precedence over scheduled appointments 3pts Does the fact that Dr Henderson is usually quite anxious to receive any and all samples for his patients enter in as a factor 3pts Does the diminished supply of these samples alter the situation 3pts Can the medical assistant ever accept delivery of any or all of these samples 3pts