While the primary role of health professionals and health

Last updated: 7/14/2022

While the primary role of health professionals and health systems is to address the preventative and curative needs of the patients they serve, also, at their core, hospitals and health care systems are businesses. And when they can't cover their costs, they will close. Having a diverse workforce and training a team to deliver cultural competent care is an important part of the business case for health care organizations. In this week's forum, discuss how not putting in the effort and resources to establish a diverse and cultural competent environment, can be costly to health organizations. Consider the impact to patient satisfaction, staff retention, lawsuits, hospital ratings and ranking and community perception.