When refusing a request your reasons should be sensitive and complete Which of these guidelines should be followed in the

Question

When refusing a request your reasons should be sensitive and complete Which of these guidelines should be followed in the reasons section c Satya s refusal message regarding the laptop initiative Check all that apply Restate the main point at the beginning of the reasons and at the end Show consideration for the receiver Include a concise discussion of one or more logical reasons Avoid using company policy as a reason Consider the statement of the bad news in Satya s refusal of Kylie s request True or False In the original bad news statement Satya focuses on refusing the request O False O True A positive close can help maintain relationships How might Satya improve the closing of his message to Kylie Express willingness to purchase smartphones instead

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